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- letspuzzle ships within India only and uses aggregator services of shiprocket which in-turn has tie-up with Xpressbees, Delhivery, Ekart, and others. For locations/pincodes which are not serviced by courier companies we use services of SpeedPost/India Post.
- We also have tie-up with Bluedart for express shipping which is used on customer request and charges are extra as per actuals.
- The courier packages are insured from our warehouse till it is delivered to the customer in-case it gets lost during transit.
- You can reach us at toys@jaishreeexports.com or 0124-4005661 from 10 AM – 5:00 PM Monday to Saturday in case of any query.
- You will receive an email and/or text message with tracking details once your order has been dispatched.
- We deliver to most parts of India within 3-7 days. The order is prepared for shipping within 24 hours and shipped from Gurgaon (Haryana). While we use reputable couriers to deliver your order, there may be shipping delayed due to natural disasters, strikes, national holidays or unforeseen circumstances or force majeure events due to which the courier may get delayed. letspuzzle/Jaishree Exports cannot be held responsible for shipping delays due to events beyond our control.